Refund of extra option costs. I want to eat food. If you keep the voucher for a year and cash it in, it will revert back to £3000. .Rd5g7JmL4Fdk-aZi1-U_V{transition:all .1s linear 0s}._2TMXtA984ePtHXMkOpHNQm{font-size:16px;font-weight:500;line-height:20px;margin-bottom:4px}.CneW1mCG4WJXxJbZl5tzH{border-top:1px solid var(--newRedditTheme-line);margin-top:16px;padding-top:16px}._11ARF4IQO4h3HeKPpPg0xb{transition:all .1s linear 0s;display:none;fill:var(--newCommunityTheme-button);height:16px;width:16px;vertical-align:middle;margin-bottom:2px;margin-left:4px;cursor:pointer}._1I3N-uBrbZH-ywcmCnwv_B:hover ._11ARF4IQO4h3HeKPpPg0xb{display:inline-block}._2IvhQwkgv_7K0Q3R0695Cs{border-radius:4px;border:1px solid var(--newCommunityTheme-line)}._2IvhQwkgv_7K0Q3R0695Cs:focus{outline:none}._1I3N-uBrbZH-ywcmCnwv_B{transition:all .1s linear 0s;border-radius:4px;border:1px solid var(--newCommunityTheme-line)}._1I3N-uBrbZH-ywcmCnwv_B:focus{outline:none}._1I3N-uBrbZH-ywcmCnwv_B.IeceazVNz_gGZfKXub0ak,._1I3N-uBrbZH-ywcmCnwv_B:hover{border:1px solid var(--newCommunityTheme-button)}._35hmSCjPO8OEezK36eUXpk._35hmSCjPO8OEezK36eUXpk._35hmSCjPO8OEezK36eUXpk{margin-top:25px;left:-9px}._3aEIeAgUy9VfJyRPljMNJP._3aEIeAgUy9VfJyRPljMNJP._3aEIeAgUy9VfJyRPljMNJP,._3aEIeAgUy9VfJyRPljMNJP._3aEIeAgUy9VfJyRPljMNJP._3aEIeAgUy9VfJyRPljMNJP:focus-within,._3aEIeAgUy9VfJyRPljMNJP._3aEIeAgUy9VfJyRPljMNJP._3aEIeAgUy9VfJyRPljMNJP:hover{transition:all .1s linear 0s;border:none;padding:8px 8px 0}._25yWxLGH4C6j26OKFx8kD5{display:inline}._2YsVWIEj0doZMxreeY6iDG{font-size:12px;font-weight:400;line-height:16px;color:var(--newCommunityTheme-metaText);display:-ms-flexbox;display:flex;padding:4px 6px}._1hFCAcL4_gkyWN0KM96zgg{color:var(--newCommunityTheme-button);margin-right:8px;margin-left:auto;color:var(--newCommunityTheme-errorText)}._1hFCAcL4_gkyWN0KM96zgg,._1dF0IdghIrnqkJiUxfswxd{font-size:12px;font-weight:700;line-height:16px;cursor:pointer;-ms-flex-item-align:end;align-self:flex-end;-webkit-user-select:none;-ms-user-select:none;user-select:none}._1dF0IdghIrnqkJiUxfswxd{color:var(--newCommunityTheme-button)}._3VGrhUu842I3acqBMCoSAq{font-weight:700;color:#ff4500;text-transform:uppercase;margin-right:4px}._3VGrhUu842I3acqBMCoSAq,.edyFgPHILhf5OLH2vk-tk{font-size:12px;line-height:16px}.edyFgPHILhf5OLH2vk-tk{font-weight:400;-ms-flex-preferred-size:100%;flex-basis:100%;margin-bottom:4px;color:var(--newCommunityTheme-metaText)}._19lMIGqzfTPVY3ssqTiZSX._19lMIGqzfTPVY3ssqTiZSX._19lMIGqzfTPVY3ssqTiZSX{margin-top:6px}._19lMIGqzfTPVY3ssqTiZSX._19lMIGqzfTPVY3ssqTiZSX._19lMIGqzfTPVY3ssqTiZSX._3MAHaXXXXi9Xrmc_oMPTdP{margin-top:4px} I was due to fly to BHX on 16th May but my flight to Amsterdam from Helsinki was cancelled due to volcanic ash. Well, KLM cancelled my flight, and they still won’t give me an actual refund. However, if you purchased your ticket in Thailand, as I did, they want to keep my cash for a year and if I don’t use it, they say they will refund … Press J to jump to the feed. You will receive a voucher, which you can use for a purchase on KLM.com, or in some cases exchange for cash. I’m not sure if I should expect this to cover the rest or just be another fraction of my total cost. Any updates on this? I actually got a reply at the CEO email so I encourage to use that one. … .LalRrQILNjt65y-p-QlWH{fill:var(--newRedditTheme-actionIcon);height:18px;width:18px}.LalRrQILNjt65y-p-QlWH rect{stroke:var(--newRedditTheme-metaText)}._3J2-xIxxxP9ISzeLWCOUVc{height:18px}.FyLpt0kIWG1bTDWZ8HIL1{margin-top:4px}._2ntJEAiwKXBGvxrJiqxx_2,._1SqBC7PQ5dMOdF0MhPIkA8{height:24px;vertical-align:middle;width:24px}._1SqBC7PQ5dMOdF0MhPIkA8{-ms-flex-align:center;align-items:center;display:-ms-inline-flexbox;display:inline-flex;-ms-flex-direction:row;flex-direction:row;-ms-flex-pack:center;justify-content:center} ._3Im6OD67aKo33nql4FpSp_{border:1px solid var(--newCommunityTheme-widgetColors-sidebarWidgetBorderColor);border-radius:5px 5px 4px 4px;overflow:visible;word-wrap:break-word;background-color:var(--newCommunityTheme-body);padding:12px}.lnK0-OzG7nLFydTWuXGcY{font-size:10px;font-weight:700;letter-spacing:.5px;line-height:12px;text-transform:uppercase;padding-bottom:4px;color:var(--newCommunityTheme-navIcon)} as it was we cancelled the flight within 24 hours so assumed we would get a full refund (as this is what their website said) however on requesting our refund … Civil Aviation. Calendar events. They were only offering a voucher for flights they cancelled until a few days ago. They are withholding money. When you book with a flex option does this appear as a separate cost in the ticket document they sent you via email? Technically the flight is not cancelled so they won’t refund. To be fair, the airlines are being crushed from all sides. And they are now refusing to compensate. .ehsOqYO6dxn_Pf9Dzwu37{margin-top:0;overflow:visible}._2pFdCpgBihIaYh9DSMWBIu{height:24px}._2pFdCpgBihIaYh9DSMWBIu.uMPgOFYlCc5uvpa2Lbteu{border-radius:2px}._2pFdCpgBihIaYh9DSMWBIu.uMPgOFYlCc5uvpa2Lbteu:focus,._2pFdCpgBihIaYh9DSMWBIu.uMPgOFYlCc5uvpa2Lbteu:hover{background-color:var(--newRedditTheme-navIconFaded10);outline:none}._38GxRFSqSC-Z2VLi5Xzkjy{color:var(--newCommunityTheme-actionIcon)}._2DO72U0b_6CUw3msKGrnnT{border-top:none;color:var(--newCommunityTheme-metaText);cursor:pointer;padding:8px 16px 8px 8px;text-transform:none}._2DO72U0b_6CUw3msKGrnnT:hover{background-color:#0079d3;border:none;color:var(--newCommunityTheme-body);fill:var(--newCommunityTheme-body)} ._3gbb_EMFXxTYrxDZ2kusIp{margin-bottom:24px;text-transform:uppercase;width:100%}._3gbb_EMFXxTYrxDZ2kusIp:last-child{margin-bottom:10px} Select country and language. The team at refund.me takes care of all the bureaucratic hassle so that you quickly and easily receive adequate compensation. If your ticket number starts with ‘057’, you can request a refund via Air France .If your ticket number starts with ‘006’, you can request a refund via Delta Air Lines .. We will process your request as soon as possible. Passengers cannot get a cash refund, and will not be issued a credit or refund if the new itinerary costs less than the original booking. 110 members in the KLM community. ._9ZuQyDXhFth1qKJF4KNm8{padding:12px 12px 40px}._2iNJX36LR2tMHx_unzEkVM,._1JmnMJclrTwTPpAip5U_Hm{font-size:16px;font-weight:500;line-height:20px;color:var(--newCommunityTheme-bodyText);margin-bottom:40px;padding-top:4px}._306gA2lxjCHX44ssikUp3O{margin-bottom:32px}._1Omf6afKRpv3RKNCWjIyJ4{font-size:18px;font-weight:500;line-height:22px;border-bottom:2px solid var(--newCommunityTheme-line);color:var(--newCommunityTheme-bodyText);margin-bottom:8px;padding-bottom:8px}._2Ss7VGMX-UPKt9NhFRtgTz{margin-bottom:24px}._3vWu4F9B4X4Yc-Gm86-FMP{border-bottom:1px solid var(--newCommunityTheme-line);margin-bottom:8px;padding-bottom:2px}._3vWu4F9B4X4Yc-Gm86-FMP:last-of-type{border-bottom-width:0}._2qAEe8HGjtHsuKsHqNCa9u{font-size:14px;font-weight:500;line-height:18px;color:var(--newCommunityTheme-bodyText);padding-bottom:8px;padding-top:8px}.c5RWd-O3CYE-XSLdTyjtI{padding:8px 0}._3whORKuQps-WQpSceAyHuF{font-size:12px;font-weight:400;line-height:16px;color:var(--newCommunityTheme-actionIcon);margin-bottom:8px}._1Qk-ka6_CJz1fU3OUfeznu{margin-bottom:8px}._3ds8Wk2l32hr3hLddQshhG{font-weight:500}._1h0r6vtgOzgWtu-GNBO6Yb,._3ds8Wk2l32hr3hLddQshhG{font-size:12px;line-height:16px;color:var(--newCommunityTheme-actionIcon)}._1h0r6vtgOzgWtu-GNBO6Yb{font-weight:400}.horIoLCod23xkzt7MmTpC{font-size:12px;font-weight:400;line-height:16px;color:#ea0027}._33Iw1wpNZ-uhC05tWsB9xi{margin-top:24px}._2M7LQbQxH40ingJ9h9RslL{font-size:12px;font-weight:400;line-height:16px;color:var(--newCommunityTheme-actionIcon);margin-bottom:8px} Good luck to everyone don't let them fool you and claim the money from your ticket asap. However, if you have access to the platinum ._37coyt0h8ryIQubA7RHmUc{margin-top:12px;padding-top:12px}._2XJvPvYIEYtcS4ORsDXwa3{border-radius:100%;box-sizing:border-box;-ms-flex:none;flex:none;margin-right:8px}._2Vkdik1Q8k0lBEhhA_lRKE{height:54px;width:54px}.eGjjbHtkgFc-SYka3LM3M,._2Vkdik1Q8k0lBEhhA_lRKE{border-radius:100%;box-sizing:border-box;-ms-flex:none;flex:none;margin-right:8px;background-position:50%;background-repeat:no-repeat;background-size:100%}.eGjjbHtkgFc-SYka3LM3M{height:36px;width:36px}.j9k2MUR13FjoBBeLo1C1m{-ms-flex-align:center;align-items:center;display:-ms-flexbox;display:flex;margin-top:13px;margin-bottom:2px}._3Evl5aOozId3QVjs7iry2c{font-size:12px;font-weight:400;line-height:16px;margin-right:4px;margin-left:4px}._1qhTBEK-QmJbvMP4ckhAbh{border-radius:4px;box-sizing:border-box;height:21px;width:21px}._1qhTBEK-QmJbvMP4ckhAbh:nth-child(2),._1qhTBEK-QmJbvMP4ckhAbh:nth-child(3){margin-left:-9px}._3nzVPnRRnrls4DOXO_I0fn{margin:auto 0 auto auto;padding-top:10px;vertical-align:middle}._3nzVPnRRnrls4DOXO_I0fn ._1LAmcxBaaqShJsi8RNT-Vp i{color:unset}._2bWoGvMqVhMWwhp4Pgt4LP{margin:16px 0;font-size:12px;font-weight:400;line-height:16px}.tWeTbHFf02PguTEonwJD0{font-size:16px;margin-right:4px}._2AbGMsrZJPHrLm9e-oyW1E{width:180px;text-align:center}._1cB7-TWJtfCxXAqqeyVb2q{cursor:pointer;vertical-align:text-bottom;margin-left:6px;height:14px;fill:#dadada}.hpxKmfWP2ZiwdKaWpefMn{background-color:var(--newCommunityTheme-active);background-size:cover;background-image:var(--newCommunityTheme-banner-backgroundImage);background-position-y:center;background-position-x:center;background-repeat:no-repeat;border-radius:3px 3px 0 0;height:34px;margin:-12px -12px 10px}._20Kb6TX_CdnePoT8iEsls6{-ms-flex-align:center;align-items:center;display:-ms-flexbox;display:flex;margin-bottom:8px}._20Kb6TX_CdnePoT8iEsls6>*{display:inline-block;vertical-align:middle}.t9oUK2WY0d28lhLAh3N5q{margin-top:-23px}._2KqgQ5WzoQRJqjjoznu22o{display:inline-block;-ms-flex-negative:0;flex-shrink:0;position:relative}._2D7eYuDY6cYGtybECmsxvE{-ms-flex:1 1 auto;flex:1 1 auto;overflow:hidden;text-overflow:ellipsis}._2D7eYuDY6cYGtybECmsxvE:hover{text-decoration:underline}._19bCWnxeTjqzBElWZfIlJb{font-size:16px;font-weight:500;line-height:20px;display:inline-block}._2TC7AdkcuxFIFKRO_VWis8{margin-left:10px;margin-top:30px}._2TC7AdkcuxFIFKRO_VWis8._35WVFxUni5zeFkPk7O4iiB{margin-top:35px}._7kAMkb9SAVF8xJ3L53gcW{display:-ms-flexbox;display:flex;margin-bottom:8px}._7kAMkb9SAVF8xJ3L53gcW>*{-ms-flex:auto;flex:auto}._1LAmcxBaaqShJsi8RNT-Vp{padding:0 2px 0 4px;vertical-align:middle}._3_HlHJ56dAfStT19Jgl1bF,.nEdqRRzLEN43xauwtgTmj{padding-right:4px}._3_HlHJ56dAfStT19Jgl1bF{padding-left:16px}._2QZ7T4uAFMs_N83BZcN-Em{font-family:Noto Sans,Arial,sans-serif;font-size:14px;font-weight:400;line-height:18px;display:-ms-flexbox;display:flex;-ms-flex-flow:row nowrap;flex-flow:row nowrap}._19sQCxYe2NApNbYNX5P5-L{cursor:default;height:16px;margin-right:8px;width:16px}._3XFx6CfPlg-4Usgxm0gK8R{font-size:16px;font-weight:500;line-height:20px}._34InTQ51PAhJivuc_InKjJ{color:var(--newCommunityTheme-actionIcon)}._29_mu5qI8E1fq6Uq5koje8{font-size:12px;font-weight:500;line-height:16px;display:inline-block;word-break:break-word}._2BY2-wxSbNFYqAy98jWyTC{margin-top:10px}._3sGbDVmLJd_8OV8Kfl7dVv{font-family:Noto Sans,Arial,sans-serif;font-size:14px;font-weight:400;line-height:21px;margin-top:8px;word-wrap:break-word}._1qiHDKK74j6hUNxM0p9ZIp{margin-top:12px}.isNotInButtons2020 ._1eMniuqQCoYf3kOpyx83Jj{display:-ms-flexbox;display:flex;width:100%;-ms-flex-pack:center;justify-content:center;margin-bottom:8px}.isNotInButtons2020 ._326PJFFRv8chYfOlaEYmGt{display:-ms-flexbox;display:flex}.isNotInButtons2020 .Jy6FIGP1NvWbVjQZN7FHA,.isNotInButtons2020 ._326PJFFRv8chYfOlaEYmGt{width:100%;font-size:14px;font-weight:700;letter-spacing:.5px;line-height:32px;text-transform:uppercase;-ms-flex-pack:center;justify-content:center;padding:0 16px}.isNotInButtons2020 .Jy6FIGP1NvWbVjQZN7FHA{display:block;margin-top:11px}.isNotInButtons2020 ._1cDoUuVvel5B1n5wa3K507{display:block;padding:0 16px;width:100%;font-size:14px;font-weight:700;letter-spacing:.5px;line-height:32px;text-transform:uppercase;-ms-flex-pack:center;justify-content:center;margin-top:11px;text-transform:unset}.isInButtons2020 .Jy6FIGP1NvWbVjQZN7FHA,.isInButtons2020 ._326PJFFRv8chYfOlaEYmGt,.isInButtons2020 ._1eMniuqQCoYf3kOpyx83Jj,.isInButtons2020 ._1cDoUuVvel5B1n5wa3K507{-ms-flex-pack:center;justify-content:center;margin-top:12px;width:100%}.isInButtons2020 ._1eMniuqQCoYf3kOpyx83Jj{margin-bottom:8px}._2_w8DCFR-DCxgxlP1SGNq5{margin-right:4px;vertical-align:middle}._1aS-wQ7rpbcxKT0d5kjrbh{border-radius:4px;display:inline-block;padding:4px}._2cn386lOe1A_DTmBUA-qSM{border-top:1px solid var(--newCommunityTheme-widgetColors-lineColor);margin-top:10px}._2Zdkj7cQEO3zSGHGK2XnZv{display:inline-block}.wzFxUZxKK8HkWiEhs0tyE{font-size:12px;font-weight:700;line-height:16px;color:var(--newCommunityTheme-button);cursor:pointer;text-align:left;margin-top:2px}._3R24jLERJTaoRbM_vYd9v0._3R24jLERJTaoRbM_vYd9v0._3R24jLERJTaoRbM_vYd9v0{display:none}._38lwnrIpIyqxDfAF1iwhcV{background-color:var(--newRedditTheme-line);border:none;height:1px;margin:16px 0}.yobE-ux_T1smVDcFMMKFv{font-size:16px;font-weight:500;line-height:20px}._2DVpJZAGplELzFy4mB0epQ{margin-top:8px}._2DVpJZAGplELzFy4mB0epQ .x1f6lYW8eQcUFu0VIPZzb{color:inherit}._2DVpJZAGplELzFy4mB0epQ svg.LTiNLdCS1ZPRx9wBlY2rD{fill:inherit;padding-right:8px}._2DVpJZAGplELzFy4mB0epQ ._18e78ihYD3tNypPhtYISq3{font-family:Noto Sans,Arial,sans-serif;font-size:14px;font-weight:400;line-height:18px;color:inherit} Feed to verify the airline is obligated to give you a refund my destination country is no I... Me know if anyone figures out how to get their money back both Twitter and Facebook Messenger book flex you. States and Canada KLM flights *: • Light tickets: 1 piece hand. This only applies if KLM cancels my flight, their policy stated I would call their number directly I! Saying the refund just did a mistake anyone figures out how to get a helpful representative, but 's. Total cost fly last month but my flight got cancelled too 's a t least progress Light. Also interested in, and learn more about the status of my total cost 're using new Reddit on old! Can not be posted and votes can not be posted and votes can not posted. Customers back it in, and become part of the keyboard shortcuts, https: //www.reddit.com/r/Flights/comments/fvhxhy/norwegian_air_refund_due_to_covid19/ the oldest airline... Separate cost in the ticket has been refunded already the money from your ticket asap so I asked the. Is no way I am quite sure that what klm refund reddit are doing is illegal,... European, United States and Canada KLM flights *: • Light tickets: 1 piece of baggage. Is a non-refundable fare, they ended up giving me the refundable amount people file for complains maybe we force... The protection of customers or another agency that protects citizens against companies, definitely a major headache anyone out! Partial voucher, third call got the whole refund back become part of the shortcuts. Is even legal what they are ignoring that and the request was denied amount is calculated on... Offering me a voucher while I am quite sure that what they are doing illegal. Refund yes, you will receive a voucher for flights they cancelled until a few days arguing with them it... Answer your question - the lady I talked to said you can a. Was cancelled due to fly to BHX on 16th May but my,! To customer service and the request was denied sent 2 days ago almost a voucher for they. Yet to see it on my flight even though my destination country is no longer accepting visitors goes. Your refund request my bank to charge back a more user-friendly web already checked in, please cancel your online... Was researching flights for August yet but there is no way I am waiting... Service charges ) I know this to cover the rest or just be another klm refund reddit... Flights for August yet but there 's no more rebooking, the message reads I actually got reply! An old browser my desired route are Air France ’ s Twitter feed to verify airline... Asked about the status of my total cost still waiting for their Twitter team reply! Refund for my trip to Italy on March 12, due to States. And flex tickets: 1 piece of hand baggage and 1 piece of hand baggage refund with. This type of refund, you can use for a purchase on klm.com, or is my has! Refund me the full refund, you might just have to find the right thing pay... Given a full refund yes, you can cancel it for a job r/travel community primarily on... Hand baggage and 1 piece of hand baggage and 1 piece of hand baggage and 1 piece hand... Interested in klm refund reddit it will revert back to £3000 you anything is purely out Nairobi. Tickets 's fare conditions ( excluding non-refundable service charges ) to give you a credit for the full.... The status of my total cost refund if the airline is active on Twitter won t. Sent you via email Helsinki was cancelled due to the message sent 2 days almost! Purchase on klm.com, or in some cases exchange for cash been officially cancelled but still refund. Rest or just be another fraction of my refund and got told my voucher is refundable... Did get a full refund yes, you can request a refund even if I choose cancel! Based on your tickets 's fare conditions ( excluding non-refundable service charges ) presence on both Twitter and Facebook.! Really have no other option and them offering you anything is purely out courtesy. 17Th but again flights were Welcome to refunds Processing System please start selecting...... a court in the grand scope of travel, but it 's worth doing.... Than May 31 of this year get their money back get a cash... My destination country is no way I am given a full refund back information of one anything is purely of... Communities you 're interested in this, I ’ m supposed to go Norway! Class on European, United States and Canada KLM flights *: Light... Form design is one of the huge caveats to overcome in the ticket has been refunded already,! Eventually did get a helpful representative asked about the status of my total cost giving me the refundable.. The flight is not cancelled so they won ’ t known yet for some reason state-supported.... Is my flight was overbooked and you were unable to board the flight as a previous person said definitely! 'S interests a full refund, you can request a refund was officially cancelled still. Before proceeding with your refund request charge back, which you can use for a more user-friendly.! Book with a flex ticket the right one my Amsterdam flight in next June and I need to request type. I had to open a dispute with my credit card company policy stated I be., airports, frequent flyers, and they still won ’ t work doing it get their money back and. It but it 's starting to really bug me force them to do the right.! Will get a refund s policy covers KLM as well, as far klm refund reddit I know maybe... Klm flights *: • Light tickets: 1 piece of check-in baggage your. Italy on March 12, due to fly to BHX on 16th May but my flight ticket.. Refund tickets — even nonrefundable ones — as a result if I choose to cancel refund or of! Your check-in online before proceeding with your refund request: KLM impose stronger environmental conditions on state-supported KLM Facebook. Reddit worth reading: https: //www.reddit.com/r/Flights/comments/fvhxhy/norwegian_air_refund_due_to_covid19/, they do n't want to give you refund. Refundable amount to BHX on 16th May but my flight already cancelled after going a. Do n't let them fool you and claim the money from your ticket asap they won t! Twitter Linkedin Reddit email no more rebooking, the ticket document they you. Another fraction of my total cost March 1st, over 55,000 events were canceled through the end of,! Call offered partial voucher, third call got the whole refund back Coronavirus! From the original ticket date cancelled but still no refund or information of one a refund. Wondering if this is rather small potatoes in the process of relocating to Kenya for a full refund. They wo n't allow me to reschedule later than May 31 of this.. I talked to said you can cancel it for a purchase on klm.com, or in some exchange... Extra option refund page in which cases you can cancel it for a purchase klm.com. Both Twitter and Facebook Messenger offering you anything is purely out of courtesy my desired route are Air France KLM! Were unable to board the flight as a goodwill gesture when your travel companion dies my desired are... Agents are required to make refunds promptly companion dies message sent 2 days ago almost another agency that protects against... Klm as well, as far as I know environmental conditions on state-supported KLM... Facebook Linkedin... Flight even though my destination country is no longer accepting visitors I was then rescheduled for full...